Contact Us

Cheques made payable to Oxyvita Limited and sent to the address below.

Address:	Oxyvita Limited, Basement Offices, 117 Finchley Road, Swiss Cottage, London NW3 6HY, England

Telephone Orders:	+44(0)20 7483 1991

Fax Orders:	+44(0)20 7722 8820

Sales and Administration:
Email:	sales@livingiseasy.co.uk

Order Tracking:
Telephone:	+44(0)20 7586 6985
Email:	track@livingiseasy.co.uk

Trade Enquiries:
Telephone:	+44(0)20 7483 1991
Fax:	+44(0)20 7722 8820
Email:	trade@livingiseasy.co.uk

E-commerce Services and Investment Opportunities:
Telephone:	+44(0)20 7586 6985
Email:	e-commerce@livingiseasy.co.uk

Customer Testimonials

Hello

Thank you, i have received and I am very pleased with my order.
And I would just like to say how good you are in getting back to your customers, this is very rare nowadays and I am sure you will succeed very much in your business.

Good luck to you all
Kind regards
Jacky
24/10/2006

I would like to say thanks for the quick delivery of my goodsphere bowl and essence which arrived safely today,such good service,I have already recomended you to my neice. I will now buy my essences etc, from your website, thanks again.
Diane Graham
10/10/2006

Thank you for your prompt response to the problem I highlighted..

I have been impressed with the way you have handled all my transactions to
date and with the quality of the goods supplied and I look forward to doing
more business with you in the future..

Thanks and best regards
Ann Marie
28/09/2006

Just to confirm that the product has safely arrived, thank you very much. It is fantastic and I am certain that I shall benefit from it. Such a brilliantly clever idea. I wish you all the very best with your sales, I shall most definitely be recommending it.

T. POMROY ESQ
19/09/2006

Just wanted to let you know I received my order today. What a superb customer service and super fast delivery. I will definitely do business with you again. I have already recommended your website to my friends. I am very impressed with the speed of processing and also me getting my products. It was really hassle free.

Thanks again.

Vanessa
15/09/2006

Order arrived today. Many thanks for excellent service. Linda Law (Mrs)
22/08/2006

Many Thanks as usual for your prompt service
This was received this morning
*.·°·.Juliette.·°·.*
16/08/2006

Dear Sir/Madam,
Many thanks for your prompt service in sending a replacement bracelet.
I shall certainly be recommending your website to my friends and work colleagues.
Annette Rook
12/08/2006

Thank You
I have received my order and thank you for your prompt dispatch of the goods I received it in record time.
Dorothy
02/08/2006

Dear Sir or Madam, Thank you for your prompt attention, the ankle supports were delivered today.

I will recommend you to friends and will use you again.

Yours sincerely

Tom Murray
22/07/2006

Hi Everyone @ living is easy,
Thankyou so much for your seriously impressive service, I have forwarded your details on to several of my friends, as I know your products will be of interest to them & your astounding service along side of them, warrants the highest praise.
Thankyou again,
Mary Carter.
07/07/2006.

Many many thanks for your super speedy service. Ordered yesterday lunchtime, goods already at work before me this morning.

Thank you, I'll definitely be back for more.

Paula Barrett
30/06/2006

I would like to say thanks for getting my orders delivered to me so quickly.

I used your site for the first time last week and my order arrived the next day.

This week I decided that I would like something else, ordered it yesterday afternoon and it arrived this morning!

And I didn't have to pay any postage for any of the items.

Refreshing to find a company that actually carries out it's promises!

Regards

JO
28/06/2006

Hi,

Just to let you know I am in awe of your delivery from UK to Thailand (3 days) with the help of Royal Mail. Great service!

Thank you, Noel Burn
27/06/2006.

Dear Living Easy,

I just wanted to let you know that my order of Regisense arrived safely.

Thank you for your prompt and very courteous service - it was so nice when you wished me a Happy Week-end - good customer service costs nothing, does it?

Many thanks.
Charlotte Foster
01/06/2006

Thank you so much for your care and attention to my request.

Your customer service is excellent and your turn-around time and feedback more than perfect. I have dealt with other online companies for a variety of items and your company is by far the best in these areas.

Thank you again to all involved.

Thanks, Valerie

31/05/2006

Hi
Item recd with thanks
regards Roy Allen
24/05/2006

Hello,
Just a quick note to thank you for sorting out a recent order I made with you. I'm pleased to say that the item I ordered arrived today.

This gift made for a very pleasant surprised for my friend. I'll have no hestitation in ordering through you again.
With thanks
M Sandler.
22/05/2006

Hello

Please can you thank Janet in the Ordering Dept for me, my back support turned up on Monday morning. It's great !!

Karen Potter
16/05/2006

Arrived today, very pleased, thanks for a very smooth tranaction.
Kind regards.
John.
09/05/2006

hello

I have received this order today, very speedy delivery, im impressed,

Many thanks
Caroline
29/04/2006

A quick ‘thank you’ e-mail.
I ordered a cherry stone pillow at the request of my Mum, who is celebrating my aunt’s birthday at my aunt’s for the first time in 49 years! Mum wanted to give the pillow as a present (she has one herself) but couldn’t carry it on the train from Yorkshire to Devon. I ordered the pillow from you on Tuesday, it arrived today; result, one very happy mother, one very tearful aunt, three very satisfied customers.

Thanks.

Jane Aldridge
27/04/2006

Received my order thanks for a swift service.
Regards.
P. Ryan
25/03/2006

My husband placed an order on my behalf and I have received delivery of my Homedics Wrist Wrap this morning. I would, therefore, like to thank you for your prompt and efficient service.

Thank you.

C Olley (Mrs)
21/03/2006

Brilliant service - thank you.

I placed my order yesterday afternoon and received it this morning. Thats what I call service. I will certainly be back for more. Thanks again.

Teresa Whiston
17/03/2006

Received order of Goodsphere Bubble and would like to say I am very impressed with the service and delievery it took to arrive within 3 days of ordering it.

Many Thanks
Mrs S A Burnett
11/03/2006

Thank you for your quick delivery!! I ordered the goods Wed Pm and they arrived Friday AM. Superb service
Many thanks
Andrew
03/03/06

I have just received my order and would like to say many thanks for your prompt despatch and keeping your promises. I very much appreciate this. Thankyou so much and I will be ordering from you again.
J Sellars
18/02/2006

Thank you for my order received first thing this morning!

G W Dorling
15/02/2006

Many thanks for your help, parcel arrived this morning .
Thanks again
Gordon Prescott
11/02/2006

Hello

I received my order today.Thank you very much.

I'm very impressed with your level efficiency and customer care.

regards, Beverley
10/02/2006

Hi
I would like to thank you for such a prompt and efficient service.
The order arrived this morning.
Thank you
Tanya Austin
02/02/2006

Thankyou for your first class service, ordered this item 27th Jan. received 28th Jan. This product actually works.
THANK YOU !!
Malc Peabody.
30/01/2006

Hi Guys / Gals,

Order received A.O.K. Friday 27th Jan.
My compliments on a very efficient transaction.
I hope there is reason to contact you again.
Kind regards.
Margaret Salter.
27/01/2006

My order arrived today. Thank you so much
for such speedy service.
Regards
Colin Ibberson
14/01/2006

Thanks for a great service.
Jim Nixon
11/01/2006

Thankyou, very impressed by your service, really speedy delivery, appreciate it.
03/01/2006

It has arrived! I appreciate it... thank you so much!
S Sword
22/12/2005

Dear Livingiseasy order team,

Many thanks for your prompt service. My order arrived today which is particularly pleasing since I have met the Christmas deadline and I had already been let down by another supplier.

best regards and Merry Christmas

Ann M. Fenton
21/12/2005

Hi there

Just a quick note to thank you for getting my order to me so quickly @ this busy time of year.
Have a good Christmas

Kind regards

John Rowlands.
21/12/2005

Thank you for the fast delivery of my aroma stone. I never expected it to arrive so fast. it is wonderful . I am really pleased, and will definately use you again.
Meredith Theodorou
08/12/2005

Many thanks for your prompt response. I am delighted with my product and your service. I shall definitely use you again.

Katy.
07/12/2005

Many thanks you for your prompt attention
Hans
06/12/2005

Hi there,
First of all, you have a fantastic website. I have shopped from yourselves several times and you have been fantastic.
Stuart Mclaughlin
23/11/2005

Hi, yes that is the correct address.
Thank you for the replacement, I appreciate the goodwill and am sure to
purchase it again in the future.
Best Wishes.

Nicola Doherty
11/11/05

I always order my products from you, and would just like to add how pleased
and delighted I am at your quick response when dealing with my orders, they
always arrive in next to no time, with no delivery charges, and as if it
couldn't get any better you also include a 5% discount on extra multiple
orders.
Please keep up the good work.
Kind Regards
Joan B
10/11/05

Just wanted to let you know my order arrived safely today.

Many thanks and best wishes,

Barbara Osborne
31/10/2005

Dear Janet,

Order arrived this morning!, thanks for your help and prompt despatch.

Regards,
Sarah Jenkins
(Runcorn)
27/10/05

Just wanted to say a great big thank you for the received replacement, cant believe how exellent your service is. so quick and really efficient. i have already recommended your site to all my friends and family. absolutely fabulous value.
thank you again.
Wendy Chipman.
20/10/05

Well that was very fast - it is here and have done my first application :)
thanks for such a speedy delivery :)
Cheers

Mary Alice
15/10/05

I would like to thank you for such a wonderful fast and friendly service my parcel arrived this morning after ordering it only yesterday thanks for such a good service cant wait to order again.
Sonia Newsome
13/10/05

Dear Sirs,

I'd like to thank you for your excellent service.I've received the item delivered in my home in Brazil,very well packed and so quickly.
Congratulations,
Sincerely,

Mrs.Tiveron,Elisa
10/10/05

Thank you very much for the replacement for the smashed bulb that came in the post. Excellent customer service and no hassle!

Regards

Karen Hodges
08/10/05

Hi there,

Just a brief note to say a big thank you for your excellent service!!!

Item ordered via your website, on Friday 23rd and item delivered 1st thing the following morning.!! Incredible service.

Will be recommending your company to our friends.

Thank you once again & keep up the great work.

Kind regards
Allan Seedhouse
26/09/2005

Hi
I have received the item ordered from you incredibly quickly and am just writing to say what efficient service!!
C Judd
18/09/05

Hi , I have purchased 2 of your InnerTalk CD's and found them quite good.
Many thanks,
JS
22/08/05

To the Sales Team;
Thank you very much for you attention. I am most grateful to you for resending my damaged order. Your consideration is very much appreciated and I will have no hesitation in either ordering from you again, or in recommending you to friends.
Regards
Lorna Taylor
21/08/05

Hello
Just a big thankyou for such impressive service.
I have never received anything so quickly before.
Thanks again
Anne Lovegrove
04/08/05

Dear Livingiseasy.co.uk
I received my order this morning, extremely impressed that it only took three days, considering you advised that it could take up to two weeks for my item. I would certainly use your services again especially when the post and packing is free! you dont find many companies that do that. Thankyou again from
Mrs Cawley
28/07/05

Order received today, Many thanks

Mrs Christin Preston

27/07/2005

Dear Order Team,

Thanks for a great service and positive information regarding Zinopin.

Best Regards,

Mark Hewerdine

26/07/2005

Order safely received this morning, thank you.
Adrienne Lee
25/07/2005

Arrived extremely quickly, thank you.
Mrs Rosey Green
20/07/2005

My order received this morning-thank you for being so speedy.
Julie Bennett
02/07/2005

Hello, I just want to say thanks for my order which I received yesterday.
Regards
Mrs J Joseph.
23/06/2005

Sirs,
Many thanks for the product received today. It is less than 24 hours since I placed the order so very many thanks for your prompt dispatch. Now I hope it will relieve me of my breathing difficulties.
Regards,
H.Miller.
23/03/2005

Dear Sirs,
Many thanks for your pleasant efficiency and exceedingly rapid service,
Colin Harris
26/02/2005

When I ordered the Powerbreathe on Thursday I was given a receive day of Tuesday or Wednesday next.
I was so surprised to receive it today ( Saturday ).
Many thanks for your prompt attention and congratulations to you Despatch staff, I will certainly recommend your to my friends.
regards ,
Vic Dorrington.
05/02/2005

Thank you for the e-mail. Just to let you know, the goods arrived safely today at 10.30.
Many thanks
Patricia Nunns
15/01/2005

Thank you so much: your order arrived very promptly on the 11Jan!

I am impressed!
Mrs Shah-Kazemi
15/01/2005

Dear Sir/Madam,
I would just like to thank you for an excellent service. I purchased an Aromastone for myself last week and when my brother saw/smelt it, he asked me to get one for his wife for Christmas. I placed the order yesterday but I wasn't sure if it would arrive in time for Christmas but it arrived this morning - less than 24 hours later.
Thanks, and have a happy Christmas!

Kind Regards,
Dave King.
21/12/2004

Dear Yanya,
Thank you for the powerbreathe. I am so please to have bought it. My daughter's breathing is improving, slowly, but nonetheless markedly better than even the cycling.
Thanking you.
maggie brown.
15/12/2004

Dear Customer Services Team,
thank you for the goods which arrived on Friday. I have set up my bodyclock already and will recommend it to friends and family and recommend you as the supplier.
Thank you.
Victoria.
28/11/2004

The lamp has arrived safely thankyou.
I have used it for 2 nights now and am very pleased with it.
Thankyou for your prompt and efficient service. it is much appreciated.
I will be in touch soon for some spare bulbs.
Best regards. Ray.
01/11/2004

Thanks very much received the bulbs this morning. Smashing service.
Regards
Gayle.
22/10/2004

Dear Sirs

Just a quick note to say thank you for your prompt attention in sending my order out to me.
Arrived here safely this morning.

Janet Leach
23/09/2004

Just to say, received order today and thanks a lot to the kind lady I spoke to on the telephone last week (sorry I can't remember your name). Kindest Regards

Trudi Barwood
02/06/2004

Delivery Charges

Although we are based in the UK, we can deliver your order to almost anywhere in the world, if you have any questions or concerns regarding delivery please email sales@livingiseasy.co.uk.

UK
At Livingiseasy.co.uk delivery on UK orders is free. If your package weighs less than 5kg it will be shipped by Royal Mail 1st class recorded delivery by default for a speedy and secure arrival. Please allow up to 3-5 working days for delivery to you. If your package weighs more than 5kg your order will be shipped by Courier delivery (Monday to Friday) by default. If you wish to ship a package less than 5kg by Courier delivery (Monday to Friday) or a package that weighs less than 2kg by Royal Mail Special delivery there will be a charge of £8.25.

Note: If you are not in when a delivery is attempted, please note the following:

Royal Mail

Recorded Signed For items need to be collected within seven days, and Special Delivery mail within three weeks, otherwise Royal Mail will return them to the sender.

Parcel Force

Two attempts are made for delivery and if unsuccessful, parcels are kept for 16 days before returning to sender.

Europe
At Livingiseasy.co.uk delivery on all European orders is charged. If your package weighs less than 2kg it will be shipped by Royal Mail International Signed for by default for a speedy and secure arrival. If your package weighs more than 2kg your order will be shipped by Courier (Monday to Friday) by default. If you wish to ship a package less than 2kg by Courier (Monday to Friday), this option is provided at checkout and is offered at an additional cost.

Note: To view the delivery charge before processing an order simply add the item(s) to the basket and click on the "Calculate Total" button in the short basket and select the delivery country.

Worldwide
At Livingiseasy.co.uk delivery on all World Wide orders is charged. If your package weighs less than 2kg it will be shipped by Royal Mail International Signed for by default for a speedy and secure arrival. If your package weighs more than 2kg your order will be shipped by Courier (Monday to Friday) by default. If you wish to ship a package less than 2kg by Courier (Monday to Friday), this option is provided at checkout and is offered at an additional cost.

Note: To view the delivery charge before processing an order simply add the item(s) to the basket and click on the "Calculate Total" button in the short basket and select the delivery country.

Disclaimer

General Disclaimer
While we endeavour to keep this website up to date and accurate at the time of publishing, including product pricing, we do not accept any liability to any person or persons for loss or damage which may arise from the information contained in product description or images. Products obtained from this website are done so at the customers own risk and advice from a qualified medical practitioner should be sought if you have a pre-existing medical condition. We retain the right to change the pricing of any product at any time and to refuse orders, which contain products that are priced incorrectly. Livingiseasy.co.uk retains the right to refuse any order.

Medical Disclaimer
All product descriptions and/or any advice given either on the telephone or via email should only be used as a guide and further guidance from a medical professional should be sought if you are intending to use any of the products purchased from this web site. If you are intending to use a product purchased from this web site in relation to a pre existing medical condition, a child's medical condition or if you are pregnant then a medical professional should be consulted before you start any course of treatment. We accept no liability nor responsibility for the claims of the manufacturer nor do we accept any responsibility if the stated dosage is exceeded or not strictly adhered to.

Exchange Rates, Taxes & Duties
Prices in currencies other than UK Sterling are calculated from exchange rate figures provided by our bank. All taxes and duties remain the responsibility of the customer. UK VAT is included within the prices shown for each product.

Copyright Issues
All product descriptions and images, where applicable, remain the copyright of the manufacturer. All other images, information and code is the sole property of Livingiseasy.co.uk, prior permission is required in order to use our images, information or code. Please email us for further details.

Gift Service

At Livingiseasy.co.uk you can customise your gifts by writing a personalised message (max 125 characters), which will be enclosed with your gift. To take advantage of this service simply tick the gift service box and fill in your short message at the checkout stage. Once the box is ticked a small fee of £2.00 will be added to your basket.

As we know you may want to deliver the gift directly to your friend or loved one, so in order to cater for this we have enabled customers to fill in both their billing and delivery address if different.

How To Order

Welcome to Livingiseasy.co.uk. Below is a guide on how to place your order on our website.

1) To make your product search as easy and comprehensive as possible, we have developed three different ways to search for a product. The search function located at the top right hand corner of our website, search product by category located on our main menu and finally Find A Product, also located on the main menu.

If simply window shopping, just browse through our revolving shop window on the home page, search through useful tips in our "See this" section located on the bottom left of our website and exciting new innovations, special offers and new products as well as our revolving message board featuring news flashes that may be of interest.

2) Once you have decided to purchase a product simply click on the "add to basket" button , which will add that product to your shopping basket. Should you wish to add more items to your basket, simply select and add other items in the same way. You will notice that these items will be added to the short basket in the top right hand column of our website and a link to the Checkout will also appear as shown below.

3) Once you have completed your selection click on the “Proceed to Checkout�? button and this will take you to the Sign In page shown below.

Note: This page can also be used to recover lost passwords.

4) To process your order please select one of the three options. To proceed to checkout without creating an account use option 1. Option 1 will bypass the request for you to set up a password and will simply request you to fill in the relevant details. For new customers who wish to create an account use option 2 and for returning customers who already have an account use option 3. Creating an account will enable you to shop faster and create and email your personal Wish List and view your pending and previous orders.

5) Once you have signed in the next screen will ask you to enter your personal details if you are new customer or a returning customer without an account or confirm your personal and delivery details if you are an existing customer with an account.

6) On the next page you will then be asked to enter any promotional codes (Please make sure you click on the "apply" button to apply the promotional discount to your basket), confirm your delivery method, whether you wish to use our gift service, your currency, your order details (displaying your additional "multi product" discounts when you buy more than one of any combination of products and the delivery charge for non UK customers), your cardholder and delivery details (which may be different to the cardholders details) and finally your method of payment. Once you have confirmed all your details you will need to click on the “Continue to 4. Confirm & Pay�? button to proceed to the final stage of your order.

7) You will then be either directed to the Paypal or Worldpay secure servers depending on your choice to enter your payment details and complete the transaction. If you have decided to pay by cheque this will produce an order form, which you will need to print off and follow the instructions on the form.

Note: You can change your currency at any point throughout the order by using the currency selector drop down menu in the right hand column on our website as shown below or use the Currency Selector at the checkout stage.

Payment Methods

1. Worldpay Credit Card Orders. Worldpay can be used for all major debit and credit cards. Once you have completed your selections, proceed to checkout. This will display your order details as well as the method of payment which you can select as Worldpay from a drop down menu.

2. Paypal and eCheques Orders. If you prefer to use Paypal, once you have completed your selections, proceed to checkout. This will display your order details as well as the method of payment which you can select as Paypal from a drop down menu.

3. Cheque Orders. If you prefer to pay by cheque, once you have completed your selections, proceed to checkout. This will display your order details as well as the method of payment which you can select as Cheque from a drop down menu. This will enable you to print off your order details and send the print out of your order with your cheque to the address on the printed confirmation.

4. Cash Orders. If you would like to pay by cash, simply call to arrange to collect on +44(0) 207 483 1991.

5. Fax Orders. If you prefer to fax your order details, please fax on +44(0) 207 722 8820

6. Telephone Orders. If you would prefer to telephone your order, our order lines our open from 9am to 5pm, Monday to Friday.

Privacy Policy

Data Protection
Livingiseasy.co.uk does not and will not sell anyone its database of customers and information contained on customers remains confidential to the company unless express permission is given. We are committed to protecting your privacy.

Returns Policy

Returns Policy
Livingiseasy.co.uk makes every effort to ensure products arrive in perfect condition. However in the unlikely event of a product arriving damaged, customers should contact Customer Services within 3 days of receipt and return the package within 7 days, for a replacement to be sent.

If you have not received your order within 15 working days from the despatch date, customers should contact Customers Services. If we are unable to locate the missing product a replacement will be sent.

Refunds & Repairs
If your purchase from Livingiseasy.co.uk is found to be faulty and is in its guarantee period, please return it to us in its original packaging for a full refund or exchange (within the first 28 days) or repair thereafter. Refunds for valid claims will be made via the same method of payment as used to place your order.

Refunds may only be offered if the item purchased is unused, sealed and is in its original packaging. A small administration charge will be deducted from your refund once the item is returned to us.

Secure Payments

You have a choice of payment options, both online and offline. Online secure payment options are Worldpay and Paypal. Offline you can also place your orders safely and securely over the phone and pay by Visa, MasterCard, Diners, American Express, JCB and all the major credit cards. Alternatively should you prefer to pay by cheque please send your cheque with your order to Oxyvita Ltd, Sales Department, 117 Finchley Road, Swiss Cottage, London NW3 6HY. For payments by cheque for your added convenience you could use the Livingiseasy.co.uk cheque order form facility provided which can be printed off on checkout after selecting your purchases, where upon it will automatically calculate the total amount due including any multi product discounts which may apply.